Leadership Competencies

Leaders focus on demonstrating the following four competencies to achieve McMan’s mission. These competencies represent the highest impact soft skills of great leaders at McMan.

I CREATE A SAFE ENVIRONMENT

• I validate the ideas, concerns, and experiences of others and incorporate them in solutions.
• I seek understanding with an open mind and without a pre-conceived assessment or solution.
• I openly share successes, mistakes, and learnings with others.
• I foster equality by demonstrating that feedback is a two-way dialogue and change is a process.

I AM ACCOUNTABLE

• I take ownership of challenges and their outcomes.
• I have the courage to address difficult issues, respectfully share my observations, and make informed decisions.
• I take the initiative and am willing to help where needed to support others.
• I follow through to ensure the desired results are achieved.

I AMPLIFY SUCCESS

• I consistently communicate the shared vision of success, how success will be measured, and its impact on employees and the people we serve.
• I clearly identify expectations, roles, responsibilities, and goals, and regularly follow up to measure progress and ensure goals are achieved
• I demonstrate my commitment to goals by allocating sufficient time and resources to accomplish them.
• I leverage the strengths of others and encourage them to try their ideas.
• I recognize and celebrate the contributions of others.

I STRIVE FOR EXCELLENCE

• I solicit feedback and demonstrate a willingness to accept it with reflection and gratitude.
• I gather data and invite input to assess the effectiveness of current programs and processes and challenge the status quo to improve client outcomes.
• I am okay with uncertainty and I navigate through it.
• I create processes that foster transparency and apply lessons learned.