McMan’s Career Development Program

Investing in People, Aspiring to Excellence

Leadership Competencies

Leaders focus on demonstrating the following four competencies to achieve McMan’s mission. These competencies represent the highest impact soft skills of great leaders at McMan.

I CREATE A SAFE ENVIRONMENT

  • I validate the ideas, concerns, and experiences of others and incorporate them in solutions.
  • I seek understanding with an open mind and without a pre-conceived assessment or solution.
  • I openly share successes, mistakes, and learnings with others.
  • I foster equality by demonstrating that feedback is a two-way dialogue and change is a process.

I AM ACCOUNTABLE

  • I take ownership of challenges and their outcomes.
  • I have the courage to address difficult issues, respectfully share my observations, and make informed decisions.
  • I take the initiative and am willing to help where needed to support others.
  • I follow through to ensure the desired results are achieved.

I AMPLIFY SUCCESS

  • I consistently communicate the shared vision of success, how success will be measured, and its impact on employees and the people we serve.
  • I clearly identify expectations, roles, responsibilities, and goals, and regularly follow up to measure progress and ensure goals are achieved
  • I demonstrate my commitment to goals by allocating sufficient time and resources to accomplish them.
  • I leverage the strengths of others and encourage them to try their ideas.
  • I recognize and celebrate the contributions of others.

I STRIVE FOR EXCELLENCE

  • I solicit feedback and demonstrate a willingness to accept it with reflection and gratitude.
  • I gather data and invite input to assess the effectiveness of current programs and processes and challenge the status quo to improve client outcomes.
  • I am okay with uncertainty and I navigate through it.
  • I create processes that foster transparency and apply lessons learned.

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